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Area of expertise: Relationship Marketing Solutions
Unique Selling point:
A Leader in Customer Management
Solutions & Operational CRM for SME's in Southern Africa
Key Facts:
- 2004 Gold Loerie for best CRM programme
- 55 seats in our out-source Call Centre
- 100 000 calls per month capacity
- Customers in 5 African countries
- Most affordable solutions in our category
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Area of Expertise: Strategic consulting (in CRM, PRM and ERM, and general marketing management)
Unique Selling Point:
Specialise in the writing and implementation of strategies, using a collaborative
process with clients, with in-depth audits and research
Key Facts:
- 2004 Loeries: 1 Gold, 1 Silver and 4 Bronze in the Direct and
Effectiveness Awards
- Finalist in Marketing Agency Category (Adfocus 2003/2004)
- Holistic project and budget management
- Creative management - input / output; Production management;
Consulting; hosting; warehousing
- Technology and Database management
- Call center management; set up; scripting
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Area of expertise: Digital publishing technology and consulting
(E-Brochures, E-Catalogues, XML content management and publishing)
Unique selling point:
Combination of unique technology and extensive, focused industry
experience which delivers maximum ROI.
Key facts:
- Offers a range of unique solutions designed to allow for distribution of highly personalized documents by email or web download
- Three years experience in converting unstructured data into structured XML which can be easily published into a range of formats
- Proven track record with successful digital publishing solutions
- Awarded the Top Technology 100 award in 2003 and 2004
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